Privacy Policy

Last updated: 11 October 2026

1. Information we collect

When you apply for admission, register as a student or pay fees, we may collect:

Identity details – name, father's and mother's name, date of birth, gender, category and religion.
Contact details – mobile number, email address and postal address (village/town, post office, police station, district, PIN and state).
Identity documents – Aadhaar number, passport-size photograph and signature.
Physical details – height, weight and chest measurements, where required for police, defence or similar exam preparation courses.
Academic details – course and batch selected, attendance, exam scores and results.
Payment details – fee amount, transaction ID and payment status. Card, UPI and bank details are entered on our payment partner's secure page; we do not see or store them.
Technical details – IP address, browser type and cookies needed to keep you logged in.

2. How we use your information

To process your admission, create your student account and issue your student ID card.
To collect fees, issue receipts and keep track of dues.
To conduct online tests and share results with you.
To send important updates such as class schedules, notices, exam dates, OTPs and fee reminders by SMS, WhatsApp, phone or email.
To display the names and photographs of successful students on our website and social media, but only with the student's consent.
To meet legal, tax and accounting requirements.

3. Payments

Online payments are processed by Razorpay, a PCI-DSS compliant payment gateway. Your card, UPI or net-banking details go directly to Razorpay and are never stored on our servers. Razorpay's own privacy policy also applies; you can read it at razorpay.com/privacy.

4. Sharing your information

We do not sell or rent your personal information. We share it only:

With service providers who help us run the Services, such as our payment gateway, SMS provider and web hosting company, and only as needed for that purpose.
When required by law, a court order or a government authority.
To protect the rights, safety or property of BiCE, our students or others.

5. Cookies

We use cookies only to keep you logged in to the admission and exam portals and to make the website work properly. We do not use them to track you on other websites. You can turn cookies off in your browser, but some parts of the portals may then stop working.

6. Data security

We take reasonable technical and organisational steps to protect your information from loss, misuse and unauthorised access. These include password-protected accounts, restricted admin access and secure (HTTPS) connections. No system on the internet is completely secure, so we cannot guarantee absolute security.

7. How long we keep your data

We keep student records for as long as you are enrolled and for a reasonable period afterwards, as required for certificates, verification, fee records and legal or tax purposes. After that, we delete or anonymise the data.

8. Your rights

Under the Digital Personal Data Protection Act, 2023 and other applicable Indian law, you may:

Ask to see the personal information we hold about you.
Ask us to correct or update information that is wrong or incomplete.
Withdraw your consent, or ask us to delete your information where we are not required by law to keep it.
Ask us to remove your name or photo from our success-stories section.

To use any of these rights, contact us using the details below.

9. Children's information

If a student is under 18, a parent or guardian must give consent and complete the admission on the student's behalf or under their supervision.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last updated" date.

11. Contact us

BiCE Institute Of Competitive Exams Pvt Ltd
Address: Lakshmania More, Raiganj, Uttar Dinajpur, West Bengal , Pin-733156
Email: biceinstitute12@gmail.com
Phone: +91 9064687264/9635461103